No, we are currently not able to ship outside of the US. We apologize for the inconvenience this may cause. However, we are constantly looking for ways to improve our services and expand our shipping capabilities in the future. Our team is working tirelessly to cater to our customers outside of the U.S., so hang tight.

If you need to change your shipping address after placing an order, please contact us as soon as possible by emailing us at support@shopzenistic.com or by calling at 571-317-9691. Our customer service team will assist you in making the necessary changes to your shipping address.

We take great care in packaging our products to ensure they reach you in perfect condition. However, in the unlikely event that you receive a damaged product, worry not! Simply take a picture of the damaged item and email it to us at support@shopzenistic.com as soon as possible. Our customer service team will assist you in resolving the issue and ensure that you receive a replacement product as soon as possible.

Yes, tracking is available for all orders. Once your order has been placed and shipped, you will receive a tracking email with the details needed to follow your shipment.

If you do not receive your order within the expected delivery time, please contact us by email at support@shopzenistic.com or call us at 571-317-9691. Our customer service team will assist you in tracking your order and resolving any issues that may have caused a delay in delivery.